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Insight 5

"The system puts the most vulnerable first in line for services. Everybody else risks getting sicker. People get pulled to the front of the line when they become sick enough." 
 

People with high capability are able to self resolve with the help of light services; those with high vulnerability are prioritized for housing. People in the middle are not receiving housing or enough services, leading to deterioration. They only receive support once they’ve deteriorated to the extreme.

Examples of prioritizing  the most vulnerable:

  • Coordinated Assessment selects people  for housing based on a vulnerability score.

  • Court Case Management provides the most frequent offenders with case management, treatment and housing. 

Low Vulnerability 

High Vulnerability 

Walking Wounded:

This group of people receives minimal services and does not receive enough support to stabilize or self-resolve. People have to deteriorate enough to qualify for intensive services. 

This group of people is prioritized for housing, case-management, recuperative care beds, and other intensive services. 

Listen to Tina talk about Vulnerability and Homelessness:

Check out these other pages to learn more about why it's important to place humans at the center of system-design and and Leaders in Change: 

Human-Centered Design

Leaders in Change

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