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Insight 6

"In the absence of collaboration tools, service providers' informal relationships get things done."

Providers are unable to collaborate because there is a lack of formal partnering, processes, and tools like shared databases. The Homeless Management Information System (HMIS) is a shared database, but not everybody has access to the same data. Each agency is using another 2-3 databases to track their data in addition to HMIS. 

"The best way to get things done is my relationships."

- Ryan, Case Manager

“I like to be very collaborative. If I find out my client has a case manager elsewhere...I call and see how we can work together. Some are extremely onboard. Others refuse to engage.”

 - Rosa, Case Manager

Listen to Rosa talk about Provider Collaboration: 

Check out these other pages to learn more about the factors that lead to homelessness and the resources available to people currently experiencing homelessness: 

Collaborative Care Communications Center 

Resource Directory

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