City contracts do not currently have a standardized process for capturing and sharing data related to service provision. Working together, the Sunlight Foundation, the iTeam, and CTM, discovered that the lack of a transparent contracting process hinders coordinated efforts to address homelessness within the city. Existing performance measures do not capture the full spectrum of activities that are made possible by city funding - case management, basic needs, medical, mental health treatment, and even shelter. The city needs to adopt a process that better illustrates all of the services that they are funding, and how those services fit into the larger homelessness system.
By standardizing the process for collecting service data the city can create better alignment and provide a more transparent framework for the public to understand how the city is working to address homelessness.
Creating a standardized framework for services will allow policy and decision makers to prioritize and identify funding needs for services that are not currently available.