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Tools

Tools enhance service delivery by solving for a specific need. Our tools address the needs of both people experiencing homelessness and service providers.

RESOURCE LIST

The Resource List is a comprehensive, centralized, standardized, and crowdsourced list of homeless providers in Austin. The list will share accurate knowledge about services available in the community which will improve access and communication to connect people to services and end homelessness. 

PUBLIC ENGAGEMENT

GUIDE

An 11x17 poster, the Public Engagement Guide presents information about how to help people experiencing homelessness as alternatives to doing nothing or donating to panhandlers. 

NAVIGATOR CHECKLIST

The Navigator Checklist gives people experiencing homelessness and navigators an easy-to-read tool to help new entrants to the system understand the process for assessing services and housing which helps the system leverage an individual's agency and reduce the duration of homelessness. Navigators and other intake workers can direct clients using a standardized checklist. This provides clients with accurate resources and opportunities for self-resolution. 

EMPATHY BUILDING

CAMPAIGN

The Empathy Building Campaign has the goal of shifting the public's perception of people experiencing homelessness. The intention is to eliminate negative social biases that are associated with them and replacing these biases with the potential we all have as humans to rise up and become greater than our circumstances. 

COPING ZINE

An A5 zine booklet, the Coping Zine was created by the 16 members of the Homelessness Lived Experience Advisory Group. The zine includes information on healthy coping skills for people experiencing homelessness as a more positive way of approaching difficult situations with the people they interact with on a daily basis, including case managers, service providers, employers, and the public. 

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